Technostress creator and work life balance: a systematic literature review

Mohammad Amir Shah Mohammad SAIM1, Wan Edura Wan RASHID2*, Siti Noorsuriani MA’ON1
1 Faculty of Business Management, Universiti Teknologi MARA, Shah Alam, Malaysia
2 Institute of Business Excellence, Universiti Teknologi MARA, Shah Alam, Malaysia

*Corresponding author:
Wan Edura Wan RASHID

Rezumat: Over the last decade, the issue of work-life balance has gained visibility internationally due to ongoing usage of ICT that creates technostress on employee. Work-life balance should be a key concept to all employers today, especially to those with an increasing number of people in the organization and due to the additional demand for work that they imply. The best work-life balance situation is when an employer can manage work timetables and schedules for some leisure activities in a way that suits the employees. Managing both work and life aspects by ensuring a good relationship between them should be the primary objective. It creates a quality of life for each individual. Therefore, work stress is undoubtedly one of the employees’ most significant problems, especially involving computer technology such as mobile phone technology, car alarms, emails, calls, and voicemails. That is called technostress. Technostress is the term used to describe the stress phenomenon induced by the inability to manage, due to using computer technology. A range of literature exists that shows the relationship between technostress creator and work-life balance either based on online data, google scholar, and PhD theses. This systematic literature review had been conducted by using PICO criteria. The four elements included in the PICO used to formulating these research questions are population, intervention, comparison, and outcome. This paper presents a systematic literature review using PRISMA collection method, to provide collective evidence on their implementation and how important work-life balance is for employees. The review reports on 120 sources from 1300 articles, providing insights into the range of technostress creator and work-life balance in existence. It also highlights the benefits and challenges encountered through work-life balance policy implementation for future research.

Cuvinte cheie: technostress creator, PRISMA method, PICO criteria and work-life balance.

Vizualizează articolul complet

Mohammad Amir Shah Mohammad SAIM, Wan Edura Wan RASHID, Siti Noorsuriani MA’ON, Technostress creator and work life balance: a systematic literature review, Revista Română de Informatică şi Automatică (Romanian Journal of Information Technology and Automatic Control), ISSN 1220-1758, vol. 31(1), pp. 77-88, 2021.