Building and evaluating an Android mobile App for people with hearing disabilities in Saudi Arabia to provide a real-time video transcript: a design science research study

Hind BITAR, Ghada AMOUDI, Reem ALSULAMI, Samar ALAHMADI
King Abdulaziz University, Saudi Arabia
hbitar@kau.edu.sa, gaamoudi@kau.edu.sa, ralsulami0184@stu.kau.edu.sa, salahmdi0010@stu.kau.edu.sa

Rezumat: Hearing loss or deafness affects the daily lives of many people around the world. One of the issues that people who are deaf or hard of hearing face is the difficulty in understanding the audio content of the videos they are watching. This study proposes an Android app to assist individuals with hearing disabilities in Saudi Arabia by providing transcript displays for any video uploaded into the App. A three-cycle design science research (DSR) methodology was adopted for this study, and the app was developed according to the agile software methodology, Scrum. The “asmeany” app was evaluated within two stages, focusing on sociotechnical and technical performance perspectives to assess the app’s usability and utility. The usability of “asmeany” was evaluated by ten deaf people from Saudi Arabia using A-SUS, with /encouraging results. When the app’s utility was evaluated using unit testing, all the stories and scenarios passed; thus, the app is error free and performs as expected. As a result of this DSR project, three design principles are recommended for use in building any IT artifact for deaf people or those with hearing loss.

Cuvinte cheie: hearing disabilities, deaf, app, DSR, real-time video transcript.

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Hind BITAR, Ghada AMOUDI, Reem ALSULAMI, Samar ALAHMADI, Building and evaluating an Android mobile App for people with hearing disabilities in Saudi Arabia to provide a real-time video transcript: a design science research study, Revista Română de Informatică şi Automatică (Romanian Journal of Information Technology and Automatic Control), ISSN 1220-1758, vol. 31(3), pp. 109-122, 2021. https://doi.org/10.33436/v31i3y202109